Generations in the Workplace
Today’s workplace has several, distinct generations working side by side, each with dramatically different communication styles, professional expectations and training needs. This rich diversity of staff offers exciting and dynamic possibilities, but the opportunity for misunderstanding, confusion and lost productivity is also high. This course will help you understand the different needs and expectations of each generation and look at ways to narrow communication gaps, increase inter-generation appreciation and create more cohesive, multi-generational teams.
- Identify key strategic differences in today’s multi-generational work force.
- Examine key influences of each generation.
- Identify difference in how each generation views workplace technology, loyalty, and sacrifices.
- Examine generational perspectives on authority, training, education and recognition.