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  • Coaching for Peak Performance
  • Conflict Management in the Workplace
  • Crucial Conversations
  • Crucial Accountability
  • Dealing with Difficult Inpatient Situations
  • Dealing with Difficult Outpatient Situations
  • Emotional Intelligence
  • Excelling in a Changing Environment
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  • Giving and Receiving Feedback
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  • Ignite Your Career
  • Interview Skills: A How-To Guide to the Selection Process
  • Leadership Begins with U
  • Leading a Diverse and Inclusive Workforce
  • Leading High Functioning Teams
  • Presentation Skills
  • Putting CICARE Into Action: Creating a World-Class Patient Experience
  • Staying Strong: Strategies for Building Resilience at Work
  • Talent Card Training for Managers & Supervisors
  • Techniques for Effective Communication by Phone & Email
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Affirming LGBTQ People Through Effective Communication

Diversity Training

For the past several years, the Human Rights Campaign Foundation, the educational arm of the country’s largest lesbian, gay, bisexual and transgender civil rights organization, has recognized UCLA Health as one of the “Leaders in LGBTQ Healthcare Equality.” This course supports our leading edge efforts to help staff understanding and effectively practice CICARE with LGBTQ patients, family members, and colleagues. In this highly engaging, two-hour course you will, summarize key LGBTQ terms and definitions, understand the importance of effective communication principles for LGBTQ Health, and discover how to use these terms and principles in relevant, case scenario examples. This course will help you deliver safe, equitable, affirming and quality care to all of our patients!
 
Course Schedule
Start Date Start Time End Time Location Status
Friday, September 28, 2018  9:00 am  11:00 am    Ended
Friday, October 05, 2018  9:00 am  11:00 am    Ended
Friday, November 09, 2018  2:00 pm  4:00 pm    Ended
Wednesday, December 05, 2018  9:00 am  11:00 am    Ended
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